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“Error is intimately bound up with the notion of intention. The term ‘error’ can only be meaningfully applied to planned actions that fail to achieve their desired consequences without the intervention of some chance or unforeseeable agency. Two basic error types were identified: slips (and lapses), where the actions do not go according to plan, and mistakes, where the plan itself is inadequate to achieve its objectives.”
James Reason, Human Error
“Better is possible. It does not take genius. It takes diligence. It takes moral clarity. It takes ingenuity. And above all, it takes a willingness to try.”
Atul Gawande, Better: A Surgeon's Notes on Performance
“Quality without science and research is absurd. You can't make inferences that something works when you have 60 percent missing data.”
Peter Pronovost, Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out
Italian Network for Safety in Health Care joint with

1 su 10

pazienti subiscono un evento avverso in ospedale (WHO)

7 su 100

pazienti acquisiscono un’infezione correlata all’assistenza (WHO)

15%

del budget di un ospedale è il costo delle conseguenze degli eventi avversi (OECD)

50%

eventi avversi sono prevenibili

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